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wholesale
  WELCOME WHOLESALE BUYERS:

Thank you for expressing your interest in our products. The Ladybug Tea Company sets the standard for excellence with our high-quality products and outstanding customer service.

We value your business relationship, and stand by our commitment to provide you with consistently prompt, reliable, and courteous service that has become our signature trademark. We pay great attention to accuracy and detail, in both the manufacturing of our products and in the forethought we put into our customer relations to ensure that your business transactions with us are handled with the utmost care and efficiency. It's not just your usual "service with a smile"; it's "service with style." We know how to treat our customers right, with the proper attention, consideration, and respect you deserve. At The Ladybug Tea Company, we don't just simply state our belief in the importance of responsive communication with our customers; we actively engage in it! Our word is our bond, and we stand by our word, to bring you exceptional quality and unsurpassed service.

What makes The Ladybug Tea Company's products so special are the high-quality ingredients and special love & care that goes into each and every product. Each product we feature on our website is a unique and original taste experience you aren't likely to find anywhere else, as all products are original recipes created by gourmet cook extraordinaire, Corey Irwin. Each product must pass a rigorous, high-level quality control test before it enters the market. All recipes are first taste-tested by Corey herself as well as her own family & friends -- who are a rather discerning bunch! -- before they are sampled by the consumer market at large.

We want you to enjoy our products as much as we enjoy making & consuming them ourselves!

We appreciate your business and hope you experience great success with our merchandise!

Sincerely,
Corey L. Irwin
CEO, Ladybug Tea Company
http://www.ladybugteaco.hypersonik.net
http://ladybugteaco.blogspot.com
info@ladybugteaco.hypersonik.net
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WHOLESALE AGREEMENT/POLICY:
Please review the following wholesale account policy guidelines to enhance your experience with us.

HOW TO ESTABLISH A WHOLESALE ACCOUNT WITH US:
To shop our wholesale tea & spice collection, please email info@ladybugteaco.hypersonik.net with the following information:

Business Name
Purchasing Contact Name
Business Address
Business Phone
Valid Resale Number
Type of store
How did you hear about us?

Once we receive the above information from you, we will send you a wholesaler application form. In order for us to process your application, you must first provide us with a valid resellers certificate number (i.e., your sales & use tax id number) in accordance with state and federal laws, as well as other pertinent company information. Once we've reviewed your completed application, we will notify you via email of your application status.

Please note, if your store address & resale number information cannot be verified as that of an actual retail store or website, your wholesale order will be denied. We do not sell directly to individuals or other designers at wholesale prices, and we will do our best to protect the interest of our current wholesale customers by denying all orders that do not meet our strict wholesale requirements.

Pending approval of your application, you will then be eligible for a wholesale account with us. Once approved, we will create a wholesale account on your behalf and provide you with an account number.

COMING SOON: WHOLESALE ONLINE SHOPPING CART:
We will soon have a separate shopping cart mechanism designated solely for approved wholesale buyers. Wholesale buyers will have a separate area in which they can logon and buy directly from our website. (In the future, once your wholesale application has been approved, an electronic account will be created on your behalf and you will be provided with a login & temporary default password which you can then change after logging onto the website.)

WHOLESALE PRICING & TERMS:
Since our wholesale shopping cart mechanism is currently under construction, please contact info@ladybugteaco.hypersonik.net for the latest wholesale price list. Please note that prices and product lines/types are subject to change without prior notice. All merchandise information presented on our web site & any price list literature was true and correct at the time of publication.

The minimum purchase for wholesale buyers is $2000, with a minimum number of 100 items per order.

All parts and products shall remain the property of The Ladybug Tea Company until paid for in full.

WHOLESALE RETURNS & EXCHANGE POLICY:
Wholesale buyers' exchanges and returns are only accepted for items shipped in error on the part of The Ladybug Tea Company, and must be mailed/postmarked within 7 days of receipt of shipment. We must receive your return/exchange within 14 days of receipt of shipment.

SHIPMENTS AND INSURANCE CLAIMS:
All merchandise is packed carefully and checked by our quality control method before it leaves our facility. Furthermore, please note that insurance and delivery confirmation are automatically purchased for all items shipped from the ferlanti.com website. Therefore, any items damaged in transit are covered by USPS insurance. Damaged shipments should be checked in the presence of the carrier. All claims for damaged or loss to your shipment must be made with the carrier. Please keep all shipping cartons and packing materials for carrier inspection. Claims for shortage of items or damaged shipments must be made within five (5) business days of receipt.

CONFIDENTIALITY AGREEMENT:
Please note that wholesale buyers agree to maintain confidentially of & protect any information furnished by The Ladybug Tea Company, and will not distribute this information to other companies.

GENERAL TERMS:
The Ladybug Tea Company reserves the right to terminate any account that does not meet the above & below conditions, and any conditions listed on The Ladybug Tea Company price guide and any other available company literature.

Again, we thank you for your business and look forward to a productive and successful working relationship with you.
 
 
 
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